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Today, growing businesses require the latest technology and IT support to function efficiently and keep up with the competition. But for small to medium-sized businesses (SMBs) like yours, it can be difficult to manage the ongoing cost of technology and the support needed to use and maintain it. Courtesy Computers offers you a better solution: Our managed IT services program, which delivers you the benefits of a managed service provider relationship for all your software and hardware needs and removes the cost of doing it all in-house.
Courtesy Computers' managed IT service solutions provide:
- 24/7 management and oversight of your critical systems by IT specialists
- An established monthly rate for all IT services (and no surprise fees)
- Improved performance and productivity
- Preventive maintenance of your vital servers and networks
- Support for all your hardware and software needs
Big organizations gain the upper hand over smaller competitors by taking advantage of economies of scale – they obtain discounts on high-volume orders and use the savings to bring in new customers. But now, you can take advantage of the latest technological advances, save money and compete at new levels by using our managed services professionals, getting back time to focus on new ways to grow your business.
Courtesy Computers managed services packages take advantage of these new technologies to provide you with a full team of IT experts. Our dedicated managed IT services specialists will proactively monitor your critical systems and respond rapidly to any needs you may have, freeing you up to focus on your core business objectives – generating leads, increasing sales, keeping customers satisfied and tapping new sources of revenue.
Contact Courtesy Computers today to speak to a managed services associate and get a free, no-obligation consultation.
Our CourtesyCare Managed Network Services Plans
We take great pride in offering you our Tiered Managed IT Services Plans. In doing so, we continue to commit to our customer's business goals:
· Provide quality managed services at an affordable price
· Help improve our customer's ROI
· Maintain network security
· Maintain peak network performance
· Reduce system downtime
· Reduce reactionary services through proactive network management
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Managed Servers & Workstations
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Bronze Plan
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Silver Plan
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Gold Plan
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Support
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Support
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Support
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· System Updates
· Service Pack Updates
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· Unlimited Remote Help Desk
· System Updates
· Service Pack Updates
· Microsoft Application Support
· Unlimited Remote Control Support
· Unlimited Phone Support
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· Unlimited Remote Help Desk
· System Updates
· Service Pack Updates
· Microsoft Application Support
· Unlimited Remote Control Support
· Unlimited Phone Support
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Monitoring
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Monitoring
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Monitoring
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· System Performance Monitoring
· System Log Monitoring
· Application Log Monitoring
· Drive Space Monitoring
· Event Log Monitoring
· Security Log Monitoring
· Backup Log Monitoring & Reporting
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· System Performance Monitoring
· System Log Monitoring
· Application Log Monitoring
· Drive Space Monitoring
· Event Log Monitoring
· Security Log Monitoring
· Backup Log Monitoring & Reporting
· Bandwidth Usage Monitoring
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· System Performance Monitoring
· System Log Monitoring
· Application Log Monitoring
· Drive Space Monitoring
· Event Log Monitoring
· Security Log Monitoring
· Backup Log Monitoring & Reporting
· Bandwidth Usage Monitoring
· Application & Hardware Change Notification
· Service Availability Monitoring
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Management
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Management
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Management
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· Microsoft Patch Management
· Virus Protection Management
· End User Support Portal
· Monthly Management Reports
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· Microsoft Patch Management
· Virus Protection Management
· End User Support Portal
· Monthly Management Reports
· Spyware Management
· Asset Management
· Report Generation
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· Microsoft Patch Management
· Virus Protection Management
· End User Support Portal
· Monthly Management Reports
· Spyware Management
· Asset Management
· Report Generation
· Software License Management
· Server Life-Cycle Management
· Server Security Patch management
· Printer Setting Management
· Server Backup Management
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Maintenance
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Maintenance
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Maintenance
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· Online Asset Management
· Online Trouble Ticket Management
· Server Optimization & Management
· System Updates
· Service Pack Updates
· Hard Drive Defragmentation
· Temp File Removal and System Cleanup
· Spyware Removal
· Daily System Audits
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· Online Asset Management
· Online Trouble Ticket Management
· Server Optimization & Management
· System Updates
· Service Pack Updates
· Hard Drive Defragmentation
· Temp File Removal and System Cleanup
· Spyware Removal
· Daily System Audits
· Remote System Administration
· Unlimited Server Remote Control
· Unlimited Phone Support
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· Online Asset Management
· Online Trouble Ticket Management
· Server Optimization & Management
· System Updates
· Service Pack Updates
· Hard Drive Defragmentation
· Temp File Removal and System Cleanup
· Spyware Removal
· Daily System Audits
· Remote System Administration
· Unlimited Server & Workstation Remote Control
· Unlimited Phone Support
· Log File Maintenance
· Application Deployment
· Quarterly Maintenance Review
· Disaster Recovery Labor Coverage
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Security
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Security
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Security
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· Spyware Removal
· Security Patch Management
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· Spyware Removal
· Security Patch Management
· User Account Administration
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· Spyware Removal
· Security Patch Management
· User Account Administration
· Virus Definition Management
· VPN Client Management
· Security Administration
· File Sharing Permission Administration
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OUR COURTESYCARE SERVICES
