Our CourtesyCare Managed IT Services Plans

 

 

We take great pride in offering you our Tiered Managed IT Services Plans. In doing so, we continue to commit to our customer's business goals:

  • Provide quality managed services at an affordable price

  • Help improve our customer's ROI

  • Maintain network security

  • Maintain peak network performance

  • Reduce system downtime

  • Reduce reactionary services through proactive network management

 

     Managed Workstation          (click here for detailed description)

 
Bronze Plan Silver Plan Gold Plan
      Support       Support       Support

  • System Updates

  • Service Pack Updates

 

  • System Updates

  • Service Pack Updates

  • Microsoft Application Support

  • Unlimited Remote Control Support

  • Unlimited Phone Support

 

  • System Updates

  • Service Pack Updates

  • Microsoft Application Support

  • Unlimited Remote Control Support

  • Unlimited Phone Support

 
      Monitoring       Monitoring       Monitoring

  • System Performance Monitoring

  • System Log Monitoring

  • Application Log Monitoring

  • Drive Space Monitoring

  • Event Log Monitoring

  • Security Log Monitoring

 

  • System Performance Monitoring

  • System Log Monitoring

  • Application Log Monitoring

  • Drive Space Monitoring

  • Event Log Monitoring

  • Security Log Monitoring

  • Bandwidth Usage Monitoring

 

  • System Performance Monitoring

  • System Log Monitoring

  • Application Log Monitoring

  • Drive Space Monitoring

  • Event Log Monitoring

  • Security Log Monitoring

  • Bandwidth Usage Monitoring

  • Application & Hardware Change Notification

  • Service Availability Monitoring

 
      Management       Management       Management

  • Microsoft Patch Management

  • Virus Protection Management

  • End User Support Portal

  • Monthly Management Reports

  • Microsoft Patch Management

  • Virus Protection Management

  • End User Support Portal

  • Monthly Management Reports

  • Spyware Management

  • Workstation Life-Cycle Management

  • Report Generation

  • Microsoft Patch Management

  • Virus Protection Management

  • End User Support Portal

  • Monthly Management Reports

  • Spyware Management

  • Workstation Life-Cycle Management

  • Report Generation

  • Desktop Policy Enforcement

  • Software License Management

 
      Maintenance       Maintenance       Maintenance

  • Online Asset Management

  • Online Trouble Ticket Management

  • Desktop Optimization & Management

  • System Updates

  • Service Pack Updates

  • Hard Drive Defragmentation

  • Temp File removal and System Cleanup

  • Spyware Removal

  • Daily System Audits

  • Online Asset Management

  • Online Trouble Ticket Management

  • Desktop Optimization & Management

  • System Updates

  • Service Pack Updates

  • Hard Drive Defragmentation

  • Temp File removal and System Cleanup

  • Spyware Removal

  • Daily System Audits

  • End User Remote Control

  • Remote System Administration

  • Unlimited User Remote Control

  • Unlimited Phone Support

  • Log File Maintenance

  • Online Asset Management

  • Online Trouble Ticket Management

  • Desktop Optimization & Management

  • System Updates

  • Service Pack Updates

  • Hard Drive Defragmentation

  • Temp File removal and System Cleanup

  • Spyware Removal

  • Daily System Audits

  • End User Remote Control

  • Remote System Administration

  • Unlimited User Remote Control

  • Unlimited Phone Support

  • Log File Maintenance

  • Application Deployment

  • Quarterly On-Site Maintenance

  • Disaster Recovery Labor Coverage

 
      Security       Security       Security

  • Spyware Removal

  • Security Patch Management

  • Spyware Removal

  • Security Patch Management

  • User Account Administration

  • Spyware Removal

  • Security Patch Management

  • User Account Administration

  • Virus Definition Management

  • VPN Client Management

  • Security Administration

  • File Sharing Permission Administration

 
     

 

     Managed Server          (click here for detailed description)

 
Bronze Plan Silver Plan Gold Plan
      Support       Support       Support

  • System Updates

  • Service Pack Updates

 

  • System Updates

  • Service Pack Updates

  • Microsoft Application Support

  • Unlimited Remote Control Support

  • Unlimited Phone Support

 

  • System Updates

  • Service Pack Updates

  • Microsoft Application Support

  • Unlimited Remote Control Support

  • Unlimited Phone Support

 
      Monitoring       Monitoring       Monitoring

  • System Performance Monitoring

  • System Log Monitoring

  • Application Log Monitoring

  • Drive Space Monitoring

  • Event Log Monitoring

  • Security Log Monitoring

  • Backup Log Monitoring & Reporting

 

  • System Performance Monitoring

  • System Log Monitoring

  • Application Log Monitoring

  • Drive Space Monitoring

  • Event Log Monitoring

  • Security Log Monitoring

  • Backup Log Monitoring & Reporting

  • Bandwidth Usage Monitoring

 

  • System Performance Monitoring

  • System Log Monitoring

  • Application Log Monitoring

  • Drive Space Monitoring

  • Event Log Monitoring

  • Security Log Monitoring

  • Backup Log Monitoring & Reporting

  • Bandwidth Usage Monitoring

  • Application & Hardware Change Notification

  • Service Availability Monitoring

 
      Management       Management       Management

  • Microsoft Patch Management

  • Virus Protection Management

  • End User Support Portal

  • Monthly Management Reports

  • Microsoft Patch Management

  • Virus Protection Management

  • End User Support Portal

  • Monthly Management Reports

  • Spyware Management

  • Asset Management

  • Report Generation

  • Microsoft Patch Management

  • Virus Protection Management

  • End User Support Portal

  • Monthly Management Reports

  • Spyware Management

  • Asset Management

  • Report Generation

  • Software License Management

  • Server Life-Cycle Management

  • Server Security Patch management

  • Printer Setting Management

  • Server Backup Management

 
      Maintenance        Maintenance       Maintenance

  • Online Asset Management

  • Online Trouble Ticket Management

  • Server Optimization & Management

  • System Updates

  • Service Pack Updates

  • Hard Drive Defragmentation

  • Temp File Removal and System Cleanup

  • Spyware Removal

  • Daily System Audits

  • Online Asset Management

  • Online Trouble Ticket Management

  • Server Optimization & Management

  • System Updates

  • Service Pack Updates

  • Hard Drive Defragmentation

  • Temp File Removal and System Cleanup

  • Spyware Removal

  • Daily System Audits

  • Remote System Administration

  • Unlimited Server Remote Control

  • Unlimited Phone Support

  • Log File Maintenance

  • Online Asset Management

  • Online Trouble Ticket Management

  • Server Optimization & Management

  • System Updates

  • Service Pack Updates

  • Hard Drive Defragmentation

  • Temp File Removal and System Cleanup

  • Spyware Removal

  • Daily System Audits

  • Remote System Administration

  • Unlimited Server Remote Control

  • Unlimited Phone Support

  • Log File Maintenance

  • Application Deployment

  • Quarterly On-Site Maintenance

  • Disaster Recovery Labor Coverage

 
      Security       Security       Security

  • Spyware Removal

  • Security Patch Management

  • Spyware Removal

  • Security Patch Management

  • User Account Administration

  • Spyware Removal

  • Security Patch Management

  • User Account Administration

  • Virus Definition Management

  • VPN Client Management

  • Security Administration

  • File Sharing Permission Administration

 

 

     Managed Network          (click here for detailed description)

 
Bronze Plan Silver Plan Gold Plan
      Maintenance       Maintenance       Maintenance

  • ISP Management

  • Web Host Support

  • 3rd Party Vendor Management

 

  • ISP Management

  • Web Host Support

  • 3rd Party Vendor Management

 

  • ISP Management

  • Web Host Support

  • 3rd Party Vendor Management

 
      Network Management       Network Management       Network Management

  • Router Management

  • Firewall Management

  • VPN Management

 

  • Router Management

  • Firewall Management

  • VPN Management

 

  • Router Management

  • Firewall Management

  • VPN Management

 
      Asset Management       Asset Management       Asset Management

  • Asset Lifecycle Management

  • Asset Reporting

  • Asset Lifecycle Management

  • Asset Reporting

  • Asset Lifecycle Management

  • Asset Reporting

 
      Project & Strategic Planning       Project & Strategic Planning       Project & Strategic Planning

  • Assigned Account Manager

  • Annual Technology Planning

  • Assigned Account Manager

  • Annual Technology Planning

  • Quarterly CTO meetings

  • Unlimited Purchasing Support

 

  • Assigned Account Manager

  • Annual Technology Planning

  • Quarterly CTO meetings

  • Unlimited Purchasing Support

  • Disaster Recovery Consulting

 

 

 
 

CourtesyComputers.Com © 2005 | Privacy Policy | Terms Of Use